Founded in the mid 1940’s by Professor Reg Revans, Action Learning is about transforming both the individual and the organisation.
Assertiveness is not always about getting your own way, but it is about being able to confidently express your own needs. This workshop is about understanding what assertiveness really means to you, and how to be more assertive when you need to be.
Cambridge Network Learning Collaboration is pleased to working with The Spectrum Guru to bring a collaborative approach to autism awareness providing support for people with autism within the workplace, training for managers, HR departments, and colleagues.
A one-day workshop for PAs, EAs, Secretaries and Administrative Professionals. This Workshop is based around effective outcome thinking, communication and awareness tools. The tools utilise Neuro-Linguistic Programming (NLP) techniques that have been developed and utilised by leading edge organisations in order to achieve excellence.
Writing alluring blogs and online articles can build awareness of your company, or brand, and help you attract new customers, partners, and investors.
Find out all you need to know in this half day course.
A coaching approach to management provides a practical way for managers to encourage a growth mindset in their staff and in the organisation as a whole. This workshop provides a simple and effective coaching approach to conversations.
Aimed at anyone who wants to improve their spoken communication, particularly for presentations and pitches.
This course is based around interaction and feedback. By the end of the session delegates will have the confidence to speak in their own character, the ability to write great content and techniques for engaging their audience.
Cambridge Network Learning Collaboration is pleased to be working with CPSL Mind to bring you training services from highly qualified and experienced specialist mental health trainers, which can be tailored to the your context and needs.
“It takes 20 years to build a reputation and five minutes to ruin it,“ said business guru Warren Buffett. Having crisis communications plans prepared in advance, the right team ready, and knowing what to say when your reputation is threatened can mean the damage is quickly forgotten, instead of long remembered.
It is said that ‘variety is the spice of life’ but sometimes the range and diversity of people we come across can be really challenging.
We are all different with our individual quirks, behaviours, expectations and ideals. And we can all be quite difficult to deal with at some point and can find others just as challenging. This workshop explores our social behaviour and how to deal with those difficult instances most effectively.
This workshop is for business professionals who are expected to perform effectively in a highly demanding environment. It is designed to help delegates understand how they can develop a resilient attitude to a range of business scenarios, that may in the past have created a high degree of anxiety.
Not all conversations are easy, some make us feel very uncomfortable. For example: asking for something personal, giving a response that we know the other person won’t like, broaching a sensitive issue, talking about something which raises strong emotions, giving unwanted feedback etc.
This workshop explores these conversations, why they feel difficult and provides skills and techniques for handling them effectively.
Any review of essential management skills always puts effective communication close to the top of the list. Yet poor communication is at the root of many problems. This workshop will help managers understand their own communication style, the essentials of good communication and develop their confidence to communicate effectively.
We recognise that managing people on a day to day basis is challenging and often the most difficult part of a managers’ role. Managing people effectively requires a very different skill set and this 6-month programme is aimed at focussing on four key areas which are fundamental to the success of an effective manager.
These days the customer experience is made up of so much more than merely good or poor service at the point of delivery, although this is, of course, vitally important. In this age of online rating/reference sites, social networking rants, customers have more opportunity than ever to tell the world of their experience within minutes of the encounter.
The workshop aims to pare right back to the fundamentals; who is our customer and what do we know about their wants and needs? What do we want them to be, do, think, feel and say about us? From there it’s about building the skills, competence and confidence to deliver – right first time, every time.
This one day workshop will give you the skills, tools and confidence needed to facilitate effectively. This workshop is appropriate for anyone who needs to work with groups to achieve change and improve effectiveness.
This is a one day course designed to send you back into your businesses confident in your understanding and application of basic financial terms and concepts.
This 1.5 hour workshop explores what stress does to our bodies and minds, how it can manifest in ourselves, and will teach strategies to build resilience at these times.
Are you wishing to make a cultural change in your organisation? Are you wishing to change the behaviours of individuals or teams? Do you realise that your current culture is costing you time and money?
This half day course will take you through the key elements involved when making change, and share with you fundamental thinking, processes and actions that need to be embedded to make a successful and sustainable change.
Have you left meetings wishing that you had spoken out or had a greater share of the airtime?
Recognising that people are different, have you wondered how you can adapt your style of communication to better connect with others?
Learn a consistently effective model of influence that you can deploy when needed.
We can all play a part in STEM engagement, whether it is in a formal setting through corporate outreach activities or informally whenever opportunities arise. This workshop will give insights into the younger audience and will help you create engaging communications to entice and inspire.
Although simple enough, it is often challenging to select the right candidate for the role. There are usually a number of people involved in the recruitment and selection process and this workshop is suitable for anyone who is part of that process and would like to develop their skills in this important area of responsibility.
This one day workshop is aimed at people who want to understand the fundamental principles of project working, typically team members with some elements of project management in their day-to-day role or for those who regularly participate in project teams. It assumes little previous project management knowledge.
This workshop aims to “get under the skin” of how a team can be truly high performing, and the leadership skills that are required to achieve this.
How to manage a happy, productive and engaged virtual team.
Do you have a team that you need to lead through a period of change, and want to explore best practice?
Change is often treated as another project to be managed and completed when the plan says it is. Thinking about change as a messy, people-oriented set of challenges might be more helpful, and this workshop aims to explore the knowledge and skills key to transition management.
Taking a supervisory role is the first step into management - an exciting but often challenging move. This one day workshop covers all the essential skills that you will need to ensure that you feel confident to carry out this role effectively.
This single day workshop will help you to prepare, produce and polish minutes with confidence and is designed for delegates at all levels. It includes both writing skills and interpersonal techniques. It will also build the confidence you need to take control and elicit the information you need to write excellent minutes.
This half-day workshop will explore the impact of different personalities on the culture of an organisation, and specifically how managers’ behaviour can influence culture, consciously or otherwise.
When we are persuading someone of something – whether bidding for resources, gaining support for a policy, creating a positive working relationship or winning respect from colleagues and customers – we are using our influencing skills.
This course aims to help you develop your influencing skills and prepare you for future negotiations.
The New Managers’ Peer Learning programme brings together managers who are new to the role of managing people. It is a collaborative learning group, focusing on empowering delegates to identify common challenges then identify practical solutions.
You're on ‘burnout’ or ‘just unaware’ of the impact of stress & disconnect in your life. But this is "part of having a high-powered job, isn’t it?”. As senior executives we are expected to be pro-active with our self-development and can no longer leave mindset to chance. How can you build mindset resilience?
The art of playing is well recognised for its creative benefit in childhood development but is often overlooked in adults. Yet exercising the brain’s creative pathways through play based activities is hugely beneficial and results in quicker processing and greater breadth of problem solving potential.
Researchers have found that a certain amount of pressure helps us to perform at our peak. But when modern life is so packed with pressure, what are the secrets of keeping the stresses and strains in balance, so you can produce diamonds without fear of breaking?
This half day training course will give you the knowledge and understanding to effectively support your autistic employees within the workplace.
The Art of Precision Questioning: improve your communication and influencing skills through asking smart precision questions.
This workshop is designed for individuals who present regularly, and want to enhance their already competent skills. The workshop is highly interactive, with research in psychology to get the most out of you and your audience, and practical exercises to enhance key skills whilst building confidence within a supportive environment.
This workshop is designed for individuals who have little or no experience of presenting. The workshop provides a safe and supportive environment for individuals to practice skills and gain confidence in their presentation ability.
This workshop introduces the first steps to proactive career development, looking at your own future and what you can do to approach it with confidence.
Aimed at Managers that lead teams and projects, this workshop assumes that delegates have basic knowledge with some experience and understanding of project working, and that they are responsible for running at least one project. The focus is on the leadership aspects of project working, whilst still covering tools and techniques.
This programme aims to equip participants with practical guidelines on how to run a project, whatever its size. Suitable for those who wish to develop good Project Management Practice, particularly those who don't normally manage projects.
Whether you have to persuade someone to buy, invest, buy into, change, or do something, understanding the psychology behind how we are persuaded and why we resist is essential for an effective result. This workshop will give you an insight into the psychology of persuasion and the tools to enhance your approach.
Is your product or service worthy of media attention? But you don’t know how to get a journalist interested?
Which is highly frustrating, because you understand that a mention in the press will bring in new customers, investors and partners.
Find out how know to raise the profile of your company by attracting the attention of a news editor.
Are you a qualified public speaker? Would you like to be one?
According to Daniel Pink (author of To Sell Is Human), we are all in sales now whether or not we like to admit it. This one day course is for professionals who are not in a formal sales role but have a responsibility to bring in revenue, client acquisition and/or grow existing clients as part of their role.
This programme is designed to develop and enhance existing skills, and introduce new skills to those who are unfamiliar with business development. The learning contains a combination of practical workshop learning and one-to-one tutoring from others who have earned the right to tutor in this arena.
This one day course is designed to help individuals unlock their potential by realising their “power to influence” sales in a digital age.
We can offer a range of IT courses for a range of software and technical packages, at all levels of competency and all software versions.
Its always easier to give your best at work if you feel ‘at your best’. When you are looking after your physical and mental wellbeing, you can be more productive and more effective. It is easier to concentrate, easier to be creative, easier to make sound decisions and easier to deal with a heavy workload. This is good for you and good for your organisation.
This peer learning group is an excellent way to reinforce existing management skills and to meet your peers across other industries. The small group addresses particular issues chosen by the group in a real-life environment.
This workshop explores the challenges and opportunities that telephone communication provides and gives tools and techniques to enhance your performance and build confidence.
Respond in the moment with confidence and credibility – every time. This course is about building or developing the skill of being able to respond effectively, in real time, to any and every question or challenge thrown at you – however unexpected.
Time is one of the most important assets at work and everyone has a responsibility to ensure it is well managed. This doesn’t always mean being ‘maxed’ out – it’s about getting balance into your life to ensure your priorities are taken care of.
The purpose of this workshop is to provide you with the tools, techniques & confidence to successfully run your own in-house training courses.
This workshop explores the psychological theories behind effective training methods, provides a toolbox of skills to enhance the training experience and enables participants to practice skills and build confidence in their own training abilities.
We have our natural leadership style but unless we are aware of it we will be unable to flex when required and the morale and resilience of the team will be negatively affected. This two day event is designed to highlight what is important, what you currently 'measure up to' and where you can change to ensure greater leadership success.
The first line manager role is unique in organisations as this person is the one level who manages non-managers, for people new to managing others there is a lot to learn. This course is aimed at those new to management; those with about 6 months experience as a manager; or those you are looking to promote in the next few months.
Unconscious biases can unknowingly affect our attitudes, behaviours and decision-making. Raising self-awareness, and understanding our own unconscious biases, means that we can consider situations more objectively and make more accurate decisions.