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    1. Home
    2. Customer experience

    Customer experience

    7 June 2023

    Supporting their journey - a guest story

    It Takes a City shares the story of 'L', our youngest guest at Crossways last Winter ...

    6 June 2023

    It Takes a City highlights a partnership in action

    Highlighting another important partnership in achieving last change for guests at Crossways. ...

    7 June 2023

    UK retailer rejects Artificial Intelligence

    There is no doubt that artificial intelligence has companies on the brink of process overhauls and an efficiency revolution. From Chatgpt to Photoshop's newly launched AI - text to image software - every aspect of our work lives are about to be altered if not completely transformed. But...

    5 June 2023

    Crossways - winter accommodation project - supporting their journey

    It Takes a City writes...we tell the story of 'A', a guest at Crossways.

    2 June 2023

    Why should you consider outsourcing Your Telemarketing?

    Telemarketing is still recognised as one of the leading direct marketing channels, largely as it can lift response rates from other media by over 20%. We all know that people buy from people, and even a voice connection is a vital step in your marketing activity. Research has shown that...

    31 May 2023

    'Prehabilitation’ boosts surgery outcomes – new study

    Research finds exercise and education can improve pre and post-op results.

    30 May 2023

    Leading artist powers creativity at new children’s hospital

    A world-renowned artist is helping to shape how the region’s first children’s hospital will look and feel – putting creativity at the heart of the new building. ...

    26 August 2026

    Future Spaces

    Future Spaces is an afternoon of talks, workshops and networking, showcasing sustainable materials and products to use in the workplace. Hosted by Layrd Design, commercial interior design specialists, offering bold, character-driven design packages and fit-out works nationwide. ...

    24 May 2023

    Council wants to hear views on being approached by punting companies selling punt tours in Cambridge

    Cambridge City Council is consulting on whether a Public Spaces Protection Order (PSPO) – which restricts punting operators from approaching passers-by to sell punt tours (‘touting’) – should be renewed, changed, or allowed to expire when it is due to end on 14 September 2023. ...

    23 May 2023

    What Are the Business Implications of GDPR’s Right to Erasure?

    The European Union’s General Data Protection Regulation (GDPR) affects all individuals and businesses in the UK and EU. Despite the UK’s withdrawal from the EU, GDPR was written into UK law during the transition period, and remains an important privacy mandate.  ...

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