Customer experience
Is the cloud safe?
Breathe Technology says: cloud storage is becoming an increasingly popular way to store data without having big servers taking up valuable office space. ...
Allia Future Business Centres wins Workspace of the Year award
Team Allia were delighted to come away with the Workspace of the Year award at the Hustle Awards last night (21st July), run by Startups magazine. The national awards recognise the outstanding achievements of individuals, companies, and innovation in the start-up ecosystem. ...
Why choose Parallels RAS for remote work?
Parallels RAS is a modern, simplified, secure and cost-effective VDI solution for all your remote and hybrid workforce, enabling users to work remotely from anywhere, on any device, at any time. ...
Busy Bee expands their management team
Zachary Leonard will be joining the Busy Bee team as a Business Support Manager. Zachary will be acting as the spine of our organisation, providing support in all aspects of the company. Zachary has 7 years recruitment experience working at all levels within agencies and has a passion f...
Breakfast or Hotel Bar?
WaveFX says: So, after two years adapting to virtual and hybrid events from the studio and breakfast bar we’re happily back on the road. This week the WaveFX stream team produced and filmed webcasts and live events from conference hotels and venues across the UK, Sweden and Greece. ...
The state of customer service in the UK
The Institute of Customer Service (UKCSI) questioned 10,000 consumers as part of its annual review of customer service. Its findings make for sobering reading as we enter a particularly challenging period for customer service. ...
When was the last time you walked in your customers’ shoes?
How comfortable were the steps you took? How easy was it to complete your journey? ...
Why accepting a counter offer can do more harm than good
When you’ve thought long and hard about leaving your current employer and heading for pastures new, it still takes determination to follow through and submit your resignation letter. Not only that, once you’ve informed your boss of your intentions and started to make plans, life can bec...
New online presence for TWI’s Core Research Programme
Visitors looking for TWI’s Core Research Programme (CRP) on the organisation’s global website: twi-global.com, can now expect to find it more efficiently and intuitively, following a major project to redevelop and reposition the CRP area for the online environment. ...
Entrepreneurial Cambridge brothers launch all-new free digital signing plan in Doc2
Doc2 launches an all-new free digital signing plan. Doc2 allows customers to create contracts and agreements from their own existing templates in minutes. These can then be eSigned in seconds. The new free digital signing plan gives free access to Doc2’s highly rated Just eSign feature....