Customer experience
Team Consulting - celebrating our clients’ successes
The team at Team consulting says: with so many new and exciting projects underway, it can be easy to forget to look back on what we have achieved and celebrate our clients’ successes. ...
Lateral pre-lets entire Mortlock House in Cambridge to Nuclera
Fast growing asset and development manager Lateral has secured a sizeable pre-let for its recently acquired Mortlock House in Cambridge to Nuclera. The biotech company, which is revolutionising the way proteins are made, has taken all 31,248 sq ft of the building on a 10-year lease to e...
Is the cloud safe?
Breathe Technology says: cloud storage is becoming an increasingly popular way to store data without having big servers taking up valuable office space. ...
Allia Future Business Centres wins Workspace of the Year award
Team Allia were delighted to come away with the Workspace of the Year award at the Hustle Awards last night (21st July), run by Startups magazine. The national awards recognise the outstanding achievements of individuals, companies, and innovation in the start-up ecosystem. ...
Why choose Parallels RAS for remote work?
Parallels RAS is a modern, simplified, secure and cost-effective VDI solution for all your remote and hybrid workforce, enabling users to work remotely from anywhere, on any device, at any time. ...
Busy Bee expands their management team
Zachary Leonard will be joining the Busy Bee team as a Business Support Manager. Zachary will be acting as the spine of our organisation, providing support in all aspects of the company. Zachary has 7 years recruitment experience working at all levels within agencies and has a passion f...
Breakfast or Hotel Bar?
WaveFX says: So, after two years adapting to virtual and hybrid events from the studio and breakfast bar we’re happily back on the road. This week the WaveFX stream team produced and filmed webcasts and live events from conference hotels and venues across the UK, Sweden and Greece. ...
The state of customer service in the UK
The Institute of Customer Service (UKCSI) questioned 10,000 consumers as part of its annual review of customer service. Its findings make for sobering reading as we enter a particularly challenging period for customer service. ...
When was the last time you walked in your customers’ shoes?
How comfortable were the steps you took? How easy was it to complete your journey? ...
Why accepting a counter offer can do more harm than good
When you’ve thought long and hard about leaving your current employer and heading for pastures new, it still takes determination to follow through and submit your resignation letter. Not only that, once you’ve informed your boss of your intentions and started to make plans, life can bec...