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Customer service: From cost to competitive advantage
How do you move from treating customer service as a cost to be managed to a source of competitive advantage and profit? Companies that have created competitive advantage through a focus on customer experience have all followed a similar 5-step process. ...
New People Puzzles Regional Director for East of England
New Regional Director to run East of England People Puzzles team of 10 part-time People Directors. ...
Enjoy 2-4-1 entry to IWM Duxford during National Lottery Open Week
To say thank you for the £30m raised for good causes every week by players, National Lottery-funded venues are offering free entry, discounts, and special offers throughout Open Week, which is running from 18 - 26 March 2023. IWM Duxford is pleased to announce that it will be a particip...
New Allia film shows how modular homes can help address homelessness
Specially built housing communities have been proven to help rough sleepers rebuild their lives ...
Eve Waldron designs Lucy Cavendish College café-bar
The café-bar at Lucy Cavendish College is part of an exciting eco-friendly development of a new accommodation block aiming to eliminate the use of fossil fuels. Putting sustainability at the forefront, it is designed to the Passivhaus standard, meeting the RIBA, LETI and UKGBC carbon-ze...
Skytech Cambridge provides drone services for the 2023 Cambridge half marathon
On Sunday 5th March 2023, the annual Cambridge half marathon took place, attracting over 15,000 people to the event. ...
Eve Waldron designs Homerton College Buttery & Servery
Eve Waldron Design were appointed by the college to deliver a bold and eye-catching modern buttery. This impressive M-shaped structure was designed by Feilden Fowles to subvert traditional expectations of Oxbridge college halls, by offering an extruded V-shaped ceiling flooding the inte...
CISL Entopia Building shortlisted for the AJ Retrofit Awards
Cambridge Institute for Sustainability Leadership’s (CISL) sustainable office building and green business hub, Entopia, has been shortlisted for the AJ Retrofit Awards. ...
Hidden Cambridge gets a thumbs up from Varsity
One of Hidden Cambridge's tours has just been trialled by Varsity, the newspaper of the University of Cambridge, and the review is in. ...
Neurodiversity Celebration Week
Neurodiversity Celebration Week is a worldwide initiative that challenges stereotypes and misconceptions about neurological differences. Its main aim is to help people increase their understanding of various conditions such as ADHD, autism, dyslexia or dyspraxia and recognise the&n...