Country: Mexico , Business Unit: Operations, Vacancy Type: Permanent, Salary: $18,100 - $19,500 (monthly salary), Advertising End Date: 2026-07-10T01:00:00, Location: Mexico City , eArcu Vacancy Reference: 7120Job Title: Tech Support Analyst
Salary: $18,100 - $19,500 (monthly salary)
Location: Mexico City, Hybrid
Contract: Permanent
Hours: Full time
At Cambridge University Press & Assessment, we support learners, educators and institutions around the world through trusted digital products and services. We're looking for a curious and proactive Tech Support Analyst with at least B2 level of English and a strong customer‑support mindset, who enjoys understanding users' needs, investigating technical challenges, and providing clear, supportive solutions that make a real difference to every customer they work with.
We are Cambridge University Press & Assessment (CUPA), a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
About the role
Salary: $18,100 - $19,500 (monthly salary)
Location: Mexico City, Hybrid
Contract: Permanent
Hours: Full time
At Cambridge University Press & Assessment, we support learners, educators and institutions around the world through trusted digital products and services. We're looking for a curious and proactive Tech Support Analyst with at least B2 level of English and a strong customer‑support mindset, who enjoys understanding users' needs, investigating technical challenges, and providing clear, supportive solutions that make a real difference to every customer they work with.
We are Cambridge University Press & Assessment (CUPA), a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
About the role