On 1 August 2021 global academic research and education publisher Cambridge University Press and worldwide assessment and education experts Cambridge Assessment came together to form a single organisation: Cambridge University Press & Assessment. We’re focused on meeting the needs of our learners, authors and customers by bringing research, teaching, learning and assessment together. We help people across the world to realise their potential, benefiting society and the planet. We exist to further the mission of the University of Cambridge: “To contribute to society through the pursuit of education, learning and research at the highest international levels of excellence”. We are a not-for-profit organisation, and our financial success is reinvested in the mission, enabling us to invest in and expand on the good we do.
Country: UK, Business Unit: Operations, Vacancy Type: Fixed Term, Salary: £27,900 - £38,550, Advertising End Date: 2026-09-08T01:00:00, Location: Cambridge, eArcu Vacancy Reference: 7464Job Title: Customer Services Key Account Manager
Salary: £27,900 - £38,550
Location: Cambridge/Hybrid (expectation of min. 2 days in the officer per week)
Contract: Fixed Term until early August 2027
Hours: Full Time (35 hours per week)
A chance to develop a career within the customer service department of a leader in the educational sector, actively making a difference to our learners around the world.
This is an exciting opportunity for a Key Account Manager to join a passionate Customer Service team providing a concierge level of service for our customers and become a significant factor in generating customer advocacy.
About the role
As a Customer Service Key Account Manager, you will take the lead in managing...