Country: UK, Business Unit: Operations, Vacancy Type: Permanent, Salary: £29,700 - £38,550, Advertising End Date: 2026-08-10T01:00:00, Location: Cambridge, eArcu Vacancy Reference: 7413Job Title: Customer Support Specialist
Salary: £29,700 - £38,550
Location: Cambridge, UK – Hybrid (at least 2 days per week in the office)
Contract: Permanent
Hours: Full-time (35 hours per week)
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
The Customer Support Specialist plays a pivotal role in delivering a world‑class customer experience for Cambridge English. Working closely with our most important and high‑value customers, you will build trusted relationships and provide highly personalised support, using your expert knowledge of our products and systems. With a strong service mindset and a proactive approach, you will navigate complexity, overcome internal barriers...
Salary: £29,700 - £38,550
Location: Cambridge, UK – Hybrid (at least 2 days per week in the office)
Contract: Permanent
Hours: Full-time (35 hours per week)
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
The Customer Support Specialist plays a pivotal role in delivering a world‑class customer experience for Cambridge English. Working closely with our most important and high‑value customers, you will build trusted relationships and provide highly personalised support, using your expert knowledge of our products and systems. With a strong service mindset and a proactive approach, you will navigate complexity, overcome internal barriers...