Switchboard/Administration Assistant

Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation. As a Switchboard Handler/Administration Assistant you’ll be the face of Nuffield Health. Sensitive to our customers’ needs, you’ll use your empathy and customer service skills to build positive relationships. You will really put people at ease when they visit your department. This is a varied role and your responsibilities will range from answering the phone, dealing with general administration, clinic administration, enquiries and booking appointments. Crucially, you’ll also help the department to run smoothly by preparing clinical paperwork and referral forms.

The Person

  • Great communication skills (able to explain sensitive or complicated information in a clear, sympathetic, and easily understood way)

  • Experience of working within healthcare administration or a relevant enquiry handling or telephone environment

  • Excellent IT and keyboard skills

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.

Nuffield Health Cambridge Hospital

Our state-of-the-art hospital, is central Cambridge’s premium private hospital, boasting an Outstanding CQC score and offer a full range of medical and surgical specialties. With expertise in Cancer care and Cancer surgery, Orthopaedic surgery (including robotic surgery), Neurosurgery, Cardiology as well as specialist Paediatric services. Recently having secured a partnership with the Royal Papworth NHS (National Health Service) Trust we will see growth in our Cardiology services and aim to expand our current speciality in this field.

Backed by the latest diagnostic imaging facilities including wide bore MRI and CT scanning, we offer immediate assessment and expert diagnosis. Hospital facilities include 3 state of the art digital theatres, 32 beds, Surgical Day Case theatre/endoscopy suite, Surgical Day PODs, private consultation rooms, close monitoring units, Chemotherapy suite, on-site registered pharmacy, Diagnostic scanning unit and a Pathology laboratory.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

Apply now


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