The utility plans to deploy Landis+Gyr’s Gridstream® RF network beginning this summer to support ongoing improvements to the technology used by its 142,000 prepay customers. SRP’s M-Power program is the largest electric prepayment programme in the United States and has been in operation since 1993. The voluntary programme helps customers manage their energy budget and drives high levels of customer satisfaction.
Once the network foundation is established and the prepayment revision has been completed, SRP will begin installing more than one million, state of the art, Landis+Gyr E350 AX-SD meters to provide both credit and prepayment options for all their customers. This flexible approach to customer billing requirements makes this project one of the most unique in the industry and a first within the US.
“Our M-Power program has been very successful and we will now have the tools to expand prepayment options to our entire customer base in coming years,” said Michael Mendonca, Senior Director of Revenue Cycle Services at SRP. “This agreement with Landis+Gyr will provide SRP with the technology to deliver our customers convenient access to a broader range of information and support more payment choices than our existing solution. It will be a significant step forward for us.”
Landis+Gyr is the global leader in smart metering and at the forefront of delivering prepayment technology for a variety of utility services. The Gridstream network, advanced meters with home area network communications and head-end applications support many options for utilities offering prepay services.
“We are proud to have been selected by SRP as their partner for this long-term agreement. Our commitment to supporting prepay with our Gridstream platform is unwavering and continues to grow in popularity, not only with utilities but their customers as well.” said Prasanna Venkatesan, Landis+Gyr‘s Executive Vice President for the Americas.
Salt River Project is the third-largest public power utility in the country, providing electric service to about 985,000 customers in central Arizona, including the Phoenix metropolitan area.
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