Thinking inside the box

New research into the phenomenon of design fixation – allowing prior experience to blind us to new possibilities – may help in the development of new tools and strategies that help to stimulate the creative process without inadvertently limiting it.

 

Fixation can stop the creative process cold: severely limiting the way in which we see a problem and the variety of solutions we explore.
- Nathan Crilly

It’s a common occurrence: when faced with a problem which is similar to one which has been faced before, most people will default to what worked in the past. As the saying goes, if it ain’t broke, don’t fix it. But while this approach often works, it can also limit thinking and prevent alternate, and possibly better, solutions from being considered. In psychology, this phenomenon of being ‘stuck in a rut’ or failing to ‘think outside the box’ is known as fixation, or the ‘Einstellung’ effect.

Fixation occurs in all sorts of settings, such as with the interpretations that scientists make of their data, the decisions that managers make in organisations, and in the diagnoses that physicians make. It’s is also an issue in design and engineering, where knowledge of earlier solutions can inadvertently narrow the range of answers that designers explore when responding to new problems.

Since the phenomenon of design fixation was first demonstrated in experiments over 30 years ago, researchers have worked to understand how it is influenced by the types of example solutions that designers are aware of, the design methods that they use and the interactions that they have with other team members.

“Whether designing a new toy, a new bridge, or a new piece of software, fixation can stop the creative process cold: severely limiting the way in which we see a problem and the variety of solutions we explore,” said Dr Nathan Crilly of the University of Cambridge’s Department of Engineering. “However, there is still a lack of in-depth research on fixation in the real-world settings that experimental research is meant to simulate. In particular, we have little knowledge of how fixation occurs in professional design projects that have conflicting objectives, long timescales and experienced team members.”

To address this gap in knowledge, Crilly recently conducted a qualitative study with designers working in innovation consultancies about their awareness of fixation and the strategies they use to overcome it. The study found that although various formal methods are used to promote creative thinking, reflecting on prior episodes of fixation is the most effective way of guarding against such episodes in the future. The analysis may help to build a framework for new strategies to combat design fixation – developing tools and training that help designers to avoid becoming fixated in future. The results are published in the journal Design Studies.

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Image: Brain Art
Credit: Ars Electronica

Reproduced courtesy of the University of Cambridge
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