PAs work across a wide range of digital tools every day, often with access to information, calendars and systems on behalf of others. This session would focus on making the most of the technology available, while also understanding how to use it securely and confidently.
Rather than being a technical IT session, it would be a practical guide to the tools and features that can make a real difference to the PA role.
We will cover:
- Getting the most from your digital toolkit
A tour of the home page and key apps, including what they’re best used for and where to find the tools and features that can help with everyday tasks. - Understanding your licence and what you can access
An overview of the different licences PAs may have, what features they unlock, and how to make sure you’re getting the most from the tools available to you. - Copilot: practical and secure use
How to recognise whether you’re using the secure version of Copilot, what information you should and shouldn’t put into it, useful prompting techniques, and practical PA-specific examples of how Copilot can save time and support everyday work. - Outlook, delegate access and shared calendars
Practical guidance on working with delegate access, managing calendars on behalf of others, sharing calendars effectively, and understanding some of the common issues that PAs regularly come to IT for help with. - Cyber security for PAs
PAs can be particularly attractive targets for cyber attacks because of the level of access and information they often manage. We’ll look at the most relevant risks for PAs — including phishing, suspicious requests and account security — and the simple actions that can make a significant difference.
The aim
By the end of the session, you should feel more confident about what tools are available to them, how to use them effectively, and how to use them safely when working with information and access on behalf of others.
This session will be led by Jen Cousins, Syplex
About Syplex: From embryonic start-ups to dynamic SMEs and not-for-profit organisations, we’re trusted IT partners chosen for our expertise, reliability and person-centred approach. Initially based in Cambridge, but also serving London, we built up a second team in Oxford in 2012, strengthening our ability to support both Oxbridge cities and their surrounding areas. In 2025 we also developed a separate team of Cyber Security specialists to provide a more comprehensive security offering for our clients. https://www.syplex.co.uk/about-us
