This online course provides a thorough introduction to strategic roadmapping, including hands-on activities, during which roadmaps will be created.
The annual Cambridge International Manufacturing Symposium is the chance to hear from world-leading business figures and thinkers on the challenges facing modern manufacturing. It is a unique event that brings together senior industrialists and leading academics to share approaches and experiences in this strategic domain.
The new era of customer experience: Optimising engagement across digital, physical and social channels
Drawing on the latest work from the Cambridge Service Alliance, this online course brings together designing and managing customer experience in the digital era.