At Cellular Highways, we are on a mission to improve cell sorting based on new technology, make it accessible to every laboratory as well as enable new clinical applications. Our first product is an automated high-throughput sterile cell sorter for cell therapies. To support us with this mission, we need to find a Global Commercial Head.
As the global commercial head, you will be pivotal to continuing the Cellular Highways story, using your experience and understanding of the market to develop and deliver sales strategy as well as hire, retain and develop key talent to drive customer satisfaction and, in turn, revenue growth.
Reporting directly to the CEO, you will initially lead a small team of 4 predominantly support FTE’s , that is expected to grow rapidly in 2025. You will be responsible for all aspects of sales and support delivering best-in-class sales strategies to exceed sales goals, maximize revenue and gain market share.
Our solutions service both biopharma and academic cell biology workflow, via the worlds fastest gentle, sterile (GMP) cell sorter.
Responsibilities
- Provide leadership to the current sales and support team and improve and broaden capability and competence
- Directly manage the team through goal setting and using activity and sales metrics to coach and develop
- Provide ongoing continual feedback and recognition as well as proactively manage performance concerns
- Achieve or exceed revenue goals and drive growth through sales and marketing partnership and strong execution
- Partner across the organization to advocate for the customer, for quality and compliance and provides excellence in customer solutions
- Develop pricing policies, including volume discounts and terms and conditions
- Provide input on market trends and customer feature/product requests for new product development
- Actively participate in the establishment of processes, metrics, compensation programs to successfully drive performance to consistently achieve quotas and goals
- Ensure accuracy of forecasting future sales and forming sales plans to adapt to the constant shifts in the marketplace
Requirements
- Demonstrated ability to inspire and motivate a team (at least 2 years of managing a small commercial team)
- Multi-years of commercial experience in selling capital items in life sciences to academics, pharma and service providers (CROs), ideally cell sorting or flow cytometry (in the beginning you will need to drive sales opportunities directly)
- Ability to lead teams to effectively manage multiple, complex priorities within demanding timeframes in various time zones, ensuring teams know what to prioritize to drive results
- Ability to influence internal and external audiences through excellent communication, presentation, and negotiation skills
- Experience selling platform technologies with both capital sales (instrumentation) and consumables sales
- Demonstrable, detailed industry knowledge and solid understanding of market trends within Life Sciences, especially cell therapy
- In-depth understanding of the sales, sales training, marketing and customer service processes
- In-depth understanding of systems that support and track sales and contract performance
- Ability and willingness to travel domestically and internationally, minimum 50% in order to be in person with customers and travel with sales teams on a regular basis
- Bachelor's Degree, or equivalent in Life Sciences
Preferred Skills/Experience
- Master's degree in sciences or equivalent is highly desirable
- Experience in cell biology (especially cell sorting or cytometry)
- Marketing or Product Management experience
- Additional European language skills a plus (German and/or French preferable)
- Experience in/understanding of Cell Therapy manufacture
Benefits
Cellular Highways is part of TTP Group, an employee-owned business operating from green surroundings in Melbourn, just south of Cambridge. TTP Group is an established technology consulting firm with a successful track record of launching new businesses with disruptive technologies.
- Annual profit-related bonus
- Employer pension contribution of 12% of pensionable pay
- Private medical insurance for employees and dependants
- Free lunch and all-day refreshments
- Life insurance worth 6x salary
- 25 days holiday
- Enhanced maternity, paternity, and adoption leave, with the option to return part-time for a year
- Electric car leasing scheme
- Cycle to work scheme
- Season ticket loan
- Opportunities to participate in a wide range of activities, including squash, Zumba, yoga, arts and crafts, and TTP’s own rock band
- Access and discounts to local sports facilities and theatre tickets