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    1. Home
    2. Customer experience

    Customer experience

    A woman signing some documents
    22 May 2026

    How we keep you informed - Financial planning communications explained

    Sending financial planning communications is not just about sending updates or ticking regulatory boxes, it’s about helping clients feel informed, confident, and connected to the plans we build together. That’s why we put real care into the communications we send and the way we send the...

    two hands being held
    8 May 2026

    Supporting vulnerable clients | FCA guidance and how how we can help

    Everyone deserves fair, respectful, and accessible support, especially when personal circumstances make it harder to manage finances or make decisions. If you’re a vulnerable client (as defined by the FCA), we’re here to help in a way that works for you. ...

    21 August 2026

    The Common Thread — Monthly Networking Morning

    Kickstart your day by connecting with brilliant people and opening doors to new opportunities.Join us at University Arms, in collaboration with the wonderful Neil Bharadwa at The Cambridge Fruit Company, for The Common Thread. A relaxed monthly networking morning bringing together Cambr...

    21 August 2026

    The Common Thread — Monthly Networking Morning

    Kickstart your day by connecting with brilliant people and opening doors to new opportunities.Join us at University Arms, in collaboration with the wonderful Neil Bharadwa at The Cambridge Fruit Company, for The Common Thread. A relaxed monthly networking morning bringing together Cambr...

    Guardtech Cleanrooms
    24 April 2026

    Build your next big, bold and beautiful controlled environment facility with Cleanroom Solutions

    Guardtech’s turnkey brand are redefining high-spec cleanroom construction by marrying operational excellence and environmental efficiency with new installation innovation and stunning aesthetics ...

    21 August 2026

    ERA 2026 Update (WEBINAR) - 26 May 2026

    Things have changed in employment law. And most small businesses have not caught up yet.If you are employing people, you cannot afford to be guessing what applies to you and what does not.We are running a free, practical webinar where our HR experts will walk through:what has already ch...

    Afternoon tea at the University Arms Cambridge
    21 April 2026

    New industry toolkit aims to standardise managing dietary requirements at events

    Meet Cambridge supports the launch of the Managing Dietary Requirements at Events Toolkit - a practical new resource developed by the ABPCO Dietary Requirements at Events Taskforce to help event planners, venues and caterers communicate dietary needs clearly, consistently and safely acr...

    PEM Corporate Finance Team, three business men in a garden in Cambridge
    21 April 2026

    PEM advises Prestige Purchasing Holdings Ltd on its acquisition by Entegra Europe UK Ltd.

    PEM has advised Prestige Purchasing Holdings Limited on its acquisition by Entegra Europe UK Limited, a subsidiary of Sodexo S.A., in a transaction that strengthens Entegra’s position in the UK hospitality and procurement sector.The transaction sees Entegra Europe UK acquire 100% of Pre...

    Yellow helicopter with three people with appeal signs
    21 April 2026

    East Anglian Air Ambulance launches £8.2m appeal to build new Cambridge base

    Former patients help charity launch appeal as it calls on people and businesses across Cambridgeshire to help protect the future of their local air ambulance. ...

    3 Avatars
    21 April 2026

    1956 Individuals Introduces AI-Powered Customer Journeys at Retail Technology Show 2026

    London, UK, April 2026 - At Retail Technology Show 2026, taking place at ExCeL London on 22 and 23 April, SKC Studios based at The EpiCentre in Haverhill, will showcase a new approach to retail customer experience through 1956 Individuals, its flagship conversational AI platform. The ex...

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