Overview
Communication plays a fundamental role in all aspects of business. It provides a clear vision for the organisation and motivation to achieve results. It is essential for innovation, co-operation, and positive relationships both inside and outside the organisation. In essence, effective communication is a fundamental skill for personal and organisational success.
Excellent course would recommend to others. Instructor was easy to talk to and group was very well balanced.
Who Should Attend?
This course is appropriate for anyone who wants to know more about effective communication, and how to develop their interpersonal communication skills. Whether you are a manager, a team leader or a new team member, this course will help you to become a more effective influencer and successfully navigate the organisational world.
Learning Outcomes
By the end of the training course, you will:
- Understand the essential skills of good communication
- Have developed your individual communication style
- Know how to embed positive communication in your organisation
Course Content
Effective communication and organisational success
- What is effective communication?
- What are your communication challenges?
Personality and communication
- An introduction to the Myers Briggs personality framework
- Understanding your communication style, including your preferences and strengths
- Flexing your communication style and tailoring your approach
Refreshing communication essentials
- Body language and cross-cultural perspectives
- Active listening and insightful questioning
- Giving effective feedback
Making the most of meetings
- Preparation and meeting structure
- Getting what you need from meetings - sharing your views, staying on track and getting clarity
Pre-work
All participants are required to complete the Myers Briggs Type Indicator prior to the course date. Access to and instructions to complete the report are supplied to participants before the course.
The session was very engaging, and included good practical exercises
Open Course Information
| Duration | 1 day, 09.30-16.30 |
|---|---|
| Member cost pp | £385+VAT |
| Non-member cost pp | £577.50+VAT |
| Details | Free parking, lunch provided |
In-House Course Information
This course is available for in-house delivery at a cost of £1,805+VAT for members, reflecting their learning discount. Please contact us for more information about non-member pricing.
There is an additional per-person charge for the MBTI reports, which are an essential component of the programme. The total cost of these reports depends on the number of participants attending the in-house course. The only other additional cost is facilitator expenses, such as travel, where applicable. The course can be delivered in person for up to 12 delegates or virtually for up to 10 delegates.
To learn more or discuss your specific requirements, please get in touch with us.
The Trainer
This course is facilitated by Sheila McDerment. Sheila is a business psychologist and a coach. She runs her own consultancy, offering learning solutions for business performance and personal growth. Her aim is to help individuals and organisations to be productive, positive and healthy.
Sheila describes herself as a pracademic. She uses her strong academic background to design well-researched, evidence-based training that is also fun, interactive and useful. She always works to ensure that delegates leave training courses with a practical set of tools and problem-solving approaches that transfer back into the real world.