Effective Communication

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Communication plays a fundamental role in all aspects of business, and as so much of our communication is now virtual, it is even more important to get it right.

Communication provides a clear vision for the organisation and motivates employees to achieve results. It is essential for innovation, co-operation, and positive relationships both inside and outside the organisation. In essence, effective communication is a prerequisite for company success.

 "Excellent course would recommend to others. Instructor was easy to talk to and group was very well balanced."

Learning Outcomes

  • Understanding the essential skills of good communication
  • Focusing on developing your individual communication style
  • Learning how to embed positive communication in your organisation


Effective communication & organisational success

  • What is effective communication?
  • What are your communication challenges?
  • Verbal and non-verbal communication

Personality and communication

  • Understanding and flexing your communication style

The Essential Skills

  • Understanding body language
  • Active listening & questioning techniques
  • Giving and receiving constructive feedback

Effective Influencing

  • How to get your message across
  • Cross-cultural variations in communication
  • Effective influencing in meetings

Communication and organisations

  • Understanding your own communication style
  • Making the most of meetings
  • What is your communications culture?
  • Strengthening your virtual communications networks


All participants are required to complete the Myers Briggs Type Indicator prior to the course date. We will supply instructions and access to the report.

Duration 1 day
Member* cost pp £350+VAT
Non-member cost pp £525+VAT
Details Free parking, lunch provided

*Membership from £100+VAT per annum - join now and save on training

This course is also available in house. Contact us to discuss your requirements.

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