Negotiation Skills

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Overview

The ability to effectively negotiate is essential in modern business and within your organisation individuals will most certainly be involved in some sort of negotiation at one time or another.  The kind of negotiation may vary though, from managers negotiating delegation within their team to negotiating long-term agreements with suppliers.

Very knowledgeable trainer and well-paced training.

Objectives

By the end of this session you will know how to:

  • Find ways to reach win-win agreements

  • Review the key principles of negotiation

  • Control the negotiation process

  • Identify the characteristics of the successful negotiator

  • Identify strengths and development areas with your current negotiation skills

Course Content

Developing a Negotiators Mindset

  • The danger of old habits
  • Creativity inside negotiation
  • Principles of negotiation (MFP-LL)
  • Developing good habits

Controlling the Process

  • The negotiation process (5 steps)
  • More good habits
  • The value of preparation

Games People Play

  • Strategies and tactics
  • Breaking deadlocks
  • Avoiding the pitfalls (attitude/behaviour)

Board of Encouragement

  • Personal case work
  • Practice with learning and feedback
  • Board of encouragement
  • Summary and close

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