Lookout Call achieves Platinum Award for customer satisfaction


18-09-2015

Lookout Call has been presented with a coveted Platinum Award for customer satisfaction having achieved 90% Total Satisfaction rating.

The accolade follows an in-depth survey of Lookout Call clients by Customer Survey Ltd.

 

We are very proud of the feedback received from clients old and new, who complemented the ease of use, value for money and support response times.

Lookout Call’s Watch Me functionality received particular praise; as did system reliability and the dedication of our staff.

John Wood, Director of Lookout Call’s parent company C3 said “We are very pleased with the survey results. Service & support have always been an integral part of the Lookout Call offering and it is fantastic to see this recognised. We pride ourselves on offering a cost-effective solution without cutting corners.”

Brian Caddy, Lookout Call Product Manager added “These results underline why we have such long relationships with our clients; the system meets their needs & they receive 5* support throughout their time with us. The award is a credit to our entire team.”

Congratulations to the Lookout Call team and thank you to all our clients who took part in the survey!

If you would like to find out more about Lookout Call and how it could benefit your organisation Speak To Our Team.

To read more information, click here.

C3 have a rich history of providing specialist computer telephony platforms for more than 30 years, supplying some of the largest UK and Worldwide companies with PCI-DSS Payment, Multi-Channel and Virtual Contact Centers, IVR call flows and Telephone Voice Recognition. COVID 19 led to a rethink in business operation trends with remote workers leading to migration of onsite solutions to cloud based, CCaaS, CPaaS and UCaaS deployments. C3’s core technology-agnostic software gives their customers businesses the edge in competitive markets and helped to overcome the technical challenges of moving to the cloud .

C3