By default, Outlook only displays the number of unread items in brackets in blue next to the folder name. But if you want, you can change it to show the total of both read and unread messages, similar to what you might have noticed happens to the Drafts and the For Follow Up folder.
Here’s how:
- Right-click the Outlook folder and select Properties.
- On the General tab select the Show total number of items radio button.
- Press ENTER or click OK.
The setting also applies to your Favourite folders.
The total number of all items will appear in green, rather than blue.
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19 January 2018
Karen Roem offers software training and support through her company Roem Ltd. Contact her by email (Karen@roem.co.uk) or visit her website at www.roem.co.uk