Customer experience
New Iprova functionality helps companies to quickly identify and capitalise on market opportunities
Iprova now provides the unique combination of problem identification with invention creation to identify and solve unknown but high-value problems ...
What’s an endpoint (and should you care)?
Every endpoint in your organisation can be an entry point for a cyber-attack.
Highlights from the past year from Onyva The Agency
Onyva The Agency writes....we’ve put together some highlights from the past year from our marketing projects for the charity, medical, life sciences sector and more. ...
What are good and useful values?
Research based insight from Adrian Kimpton / Sable&Hawkes / on the common issues and ailments of values-based communications. Oh, and the answer to getting it right ... A 3 minute read. ...
Hospital’s volunteer army is on mission to swell ranks!
Addenbrooke’s Hospital – which like many other trusts said farewell to dedicated volunteers due to COVID-19 – has launched a major recruitment drive. ...
Customer Satisfaction Down As UK Companies Struggle to Meet Customer Expectations
The Institute of Customer Service has just released the latest UK Customer Satisfaction Index (UKCSI). ...
Find out what employees really think with Best Employers Eastern Region 2023
Best Employers 2023 is now open for registrations. Based around a confidential and customisable employee engagement survey, this programme helps organisations find out what their people really think of the way they operate. The goal is support organisations in the eastern region and dev...
New Year, new you, new offer from The Jockey Club
For every NEW conference booked and confirmed to take place from 5th January to 31st March 2023, you can take your pick from a variety of options to add to your Day Delegate package from Danish pastries to fresh fruit platters and add them to your event, completely free of charge! We c...
How much do you know about cloud security?
The growth of cloud computing has completely changed the way many of us work. It’s also changed the way we need to think about security. ...
Being successful while being yourself: play to your strengths,not to a role
Discover your authentic style of being successful in your career. When we start out, many of us learn “habits and perspective” we supposedly need to adapt in order to be successful. ...