Interviewing Skills
Course Overview
Successful recruitment is about finding the right person for the job. This means finding the person who has that unique mixture of first-class abilities and is a good cultural fit.
Although simple enough it is often challenging to select the right candidate, especially in a competitive market.
This workshop is designed to equip anyone involved in the interviewing and selection process with a range of skills and techniques they can use to conduct recruitment interviews which are effective, within the law and fits with your company culture.
This programme will enable delegates to:
- Use effectively behavioural, competency-based interviewing - where the most reliable
- Indicator of future performance is evidence of past behaviour
- Identify the essential criteria and experience you require with the job and person specification and to evaluate if the candidate meets this
- Establish what to look for in a CV - highlighting areas that need clarification at the interview
- Prepare for and structure the interview and manage the time available
- Identify what questions to ask to understand the candidate’s experience and get them talking
- Sell your organisation’s benefits and on-board the right person quickly
- Work within the legal framework – things you can / can’t ask and the legal pitfalls to avoid
- Managing bias
- Manage ‘tricky’ questions that the candidate might ask
- Give your feedback after the interview, including your recommendation on hiring
Who should attend?
- All people who are involved at any stage of the interviewing and selection process
- Those managers who are out of practice and require a refresher to their interviewing skills
- Younger managers and employees who are likely to be involved at a future stage as an observer or additional assessor
Course Structure and Methodology
A set of slides are provided to delegates as a ‘take away’ some of which are for further background reading as the actual course delivery is provided through:
- Facilitated discussion and Q&A
- Slide content and walk through of best practice and tips
- Group and facilitator feedback on specific leadership qualities
- Coaching
Content Overview
Behavioural, competency-based interviewing
- Challenges, objectives, cost of mistakes
- Preparation and what are we looking for?
- Using the job and person specification
- Covering letters and CVs
Questioning skills
- Those you can and can’t ask
- Using the STAR questioning structure to get real examples of previous experience
- Legal pitfalls to avoid
- Common perception errors and how avoid to avoid them
The Interview meeting structure
- Room set up and using suitable body language
- Structure and managing the time
- Welcome
- setting the climate
- Acquire
- ‘high gain’ questioning and listening
- cultural fit - questions /tests to check this
- Supply
- sharing information, selling the benefits of your company
- answering their questions
- Part
- a professional close
- what next?
- Practical
- Structured practice sessions with observers and feedback on key learning points
- Panels and working with others
- Common mistakes and ground rules to help
- Making good objective decisions
Close and personal actions to take away
Duration: 1 Day | Member Cost: £210.00+VAT |
Max. Delegates: 12 | Non-member Cost: £315.00+VAT |
CPD Points: 6.5 | Credits: 1.4 |
7-8 Clifton Court
Cherry Hinton Road
Cambridge, Cambridgeshire CB1 7BN
United Kingdom
Non Member Fee £315.00 | £315.00 |
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