The core of my business is enabling people to achieve more through learning and development, both for themselves and their organisations. I do this by providing three distinct, but overlapping services: consulting, training and facilitation.
Learning and Development Consulting
This is my primary focus - working alongside managers, human resources and training and development professionals, to help them implement the learning and development processes and activities they need within their organisations.
There are several ways in which I can get involved, depending on what is needed and appropriate at the time. These range from acting as a coach and sounding board in the background, through designing or implementing parts of projects where extra expertise or resource is needed, to completely managing whole programmes.
Projects I have worked on include:
Defining learning and development strategy linked to business strategy
Developing competencies and linking them to other processes
Designing and implementing performance management and feedback systems
Designing and implementing induction processes
Identifying training needs and generating training solutions
Formulating a training/management development curriculum
Writing or editing training materials, policies, documentation and communications
Evaluating the effectiveness of training
Enabling culture change and embedding company values
Introducing and providing training on new policies
Implementing corporate initiatives in different parts of the business
Whatever degree of involvement is needed, I work in close partnership with the person responsible for the area, to fully understand the context and ensure that the right things are delivered for the organisation, and in the appropriate way. I am happy to liaise or co-deliver with other consultants who may be delivering parts of the programmes, to ensure that the overall offering is 'joined up' for the organisation.
I also work with companies wanting to get training and development off the ground from scratch. I take a very pragmatic approach, including lots of ideas that could be implemented quickly, and suggestions of additional resources to keep things going.
The other two areas of my business support the consulting projects, and I also offer them as 'standalone' services.
I design and deliver training to enable personal development, through one-to-one coaching, group workshops or a blend of different learning methods. All training is fully tailored to the specific needs of the organisation and individual.
Here are some of the topics around which the training may be based:
Planning and managing personal development
Running effective meetings - tools and skills
Train the trainer
Meetings and Events Facilitation
I help to make meetings and events of all kinds more effective, by designing and facilitating meeting processes. I use a range of different tools and approaches, adapted to the people involved and the outcomes that are needed.
Examples of meetings and events include:
Large group events
Visioning and strategy sessions
Team and department meetings
Introducing creativity and problem solving techniques
Action Learning sets
Personal Profile: Elizabeth Smith
I have over 20 years' experience in human resources, training and organisational development and am used to working at all levels within organisations. My experience includes managing and delivering a wide range of learning and development projects, and designing and facilitating group events using a variety of approaches and techniques. I have had responsibility for running a training function, and formulating and leading cross-company training and development strategy, including management and leadership development. For a number of years I also worked as an HR generalist, handling recruitment, employee relations, performance management and policy development matters.
During my career I have held roles of increasing seniority in a variety of organisations, including GlaxoSmithKline, Napp Pharmaceuticals, the NHS and Harvard University. I have also spent time living and working in Germany and in the USA.
The focus of my current work as a consultant is enabling people to achieve more through learning and development, both for themselves and for their organisations. In doing this, I combine in-depth expertise with an ability to really understand and 'get under the skin' of people and situations - and then come up with sound and realistic approaches. I work in a collegiate and inclusive way, enabling people to work together, and to deliver against demanding timelines and project plans when necessary.
My first degree is in Natural Sciences (Psychology) from Cambridge, and I hold a Masters in Industrial Relations and Personnel Management from the London School of Economics. I am also a Member of the Chartered Institute of Personnel and Development.