Effective Communication [a Cambridge Network course]


Any review of essential management skills always puts effective communication close to the top of the list. Yet poor communication is at the root of many problems. This workshop will help managers understand their own communication style, the essentials of good communication and develop their confidence to communicate effectively.

Dates Tuesday, December 3, 2019 - Download as vCalendar
Event Times: 09:30 to 17:00
Venue Eagle Labs, 7-8 Clifton Court, Cambridge CB1 7BN
Contact Name Sara Baxter
Email sara.baxter@cambridgenetwork.co.uk
Contact Phone 01223 746801
Website Event website

Event details:

Overview

Any review of essential management skills always puts effective communication close to the top of the list, yet poor communication is at the root of many problems.

This workshop will help managers understand their own communication style, the essentials of good communication and develop their confidence to communicate effectively.

 

Learning Outcomes

By the end of the workshop managers will:

  • understand the essential ingredients of effective communication
  • gain an understanding of their own communication style
  • have developed their own communication skills
  • have gained confidence in how to effectively influence others

 

Course Content

Introduction

  • What is effective communication?
  • Barriers to effective communication
  • Verbal and non-verbal communication

The Essential Skills

  • Understanding body language
  • Active listening & questioning techniques
  • Giving and receiving constructive feedback

Effective Influencing

  • How to get your message across
  • Cross-cultural variations in communication
  • Effective influencing in meetings

Developing Self-Awareness

Understanding your own communication style
Communication Styles questionnaire
Understanding Communication Channels
When to talk and when to write


Pre-course work

To complete the communications styles questionnaire.

Post-course work

To use an action learning log to continue to develop their understanding of different communication styles, and effective influencing.

 

Click here for more info and to book

 

MC Works Ltd is a business consultancy that applies business and psychological principles to improve individual and organisational effectiveness and wellbeing.