Automation, Observability & AIOps IT Architect

We design scalable, energy efficient-processors and related technologies to deliver the intelligence in applications ranging from sensors to servers, including smartphones, tablets, enterprise infrastructure and the Internet of Things.

In Arm IT we are hiring a hardworking and creative individual to architect our future approach for enterprise-level automation, observability and AIOps solutions that encompass both on-premises and cloud-based systems.

We are guided by our core beliefs that reflect our creative culture and guide our decisions, defining how we work together to surpass ordinary and shape outstanding.

Job Overview:

The role establishes the roadmaps, designs, and supports the implementation of AIOps (Artificial Intelligence for IT Operations); growing Arm IT's analytics, and machine learning capabilities to automate and streamline operational workflows. The successful candidate will be comfortable working with collaborators to understand the whole context, develop strategies, and ensure that the delivery is scalable, reliable, and globally available.


- Architecture governance, principles, design standards, policies, and procedures that encourage innovation through automation & AI, whilst prioritising security, reliability, and scalability across on-premises and cloud Hyperscalers globally.
- Highly automating and improving IT operational processes for service provisioning, configuration, and management.
- Develop operational data monitoring, analysis, and automated remediation solutions to improve efficiency and reliability.
- Lead research and experimentation with new technologies, to seek opportunities to evolve Arm's capabilities.
- Invest in others, including application development and infrastructure teams, to support business applications and processes in new ways.
- Afford mentorship regarding solutions and concepts.
- Develop and further relationships with vendors to stay informed about new technologies and solutions.
- Further a culture of innovation within the architecture and broader IT team.

Required Skills and Experience:

- Designing and implementing sophisticated enterprise-level solutions.
- Infrastructure-as-Code (IaC) through DevOps, and tools such as GitLab CI/CD, Jenkins, Terraform, and Ansible.
- Performance monitoring and observability through platforms such as ServiceNow, Dynatrace, Splunk, Datadog, and Grafana.
- Tier 1 vendor technologies both on-premise and cloud, including Kubernetes & containers at scale.
- Strong motivation and drive, with the ability to operate across multiple change projects simultaneously, including those that span geographies.

“Nice To Have”:

- Identity & access management for both people & systems.
- High Performance Computing.
- Arm based compute & software.
- Relevant vendor certifications.

In Return:

We offer exciting and interesting work in a diverse team. Arm's growth trajectory will ensure career progression and the opportunity to have a significant impact on our success.


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