Lookout Call joins forces with alarm receiving centre
Lone worker safety system provider, Lookout Call, and Positive Response, a 24 hour alarm receiving centre, are joining forces to provide superior safety services to their clients.
Making the IP migration in a multichannel era
The generation of switches acquired in the early 2000s is now reaching end of life (and, in many cases, end of support from vendors). So, those responsible for voice infrastructure should now be considering their options, within the context of a rapidly evolving communication environment.
C3 joins UCISA as corporate member
C3, an established telecommunication specialist based in Cambridge, has become a Corporate Member of the Universities and Colleges Information Systems Association (UCISA).
Unloc chooses C3’s Fusion IVR for its competitive edge
Unloc, a specialist in cloud-based industry solutions, is using C3’s Fusion IVR Software to develop new services for its target markets in Real Estate, Education, Healthcare, Hospitality, Banking, Insurance and Retail.
Lookout Call launches SMS version of its lone worker safety system
Lookout Call is launching an automated SMS system that will complement its existing mobile-based lone worker solution.
ImpulsePay chooses C3’s Fusion IVR software for enhanced call handling capability
ImpulsePay, the UK’s leading Payforit provider, is using C3’s Fusion IVR to develop interactive consumer assistance as the company undergoes a period of expansion, with new merchants coming on board and Payforit transactions increasing month-on-month.
Orwell Housing chooses Lookout Call for enhanced lone worker safety
Orwell Housing Association manages approximately 3,500 properties of mixed tenure in Cambridgeshire, Norfolk, Suffolk and North Essex, with a further 150 properties in development.
Bury St Edmund’s Women’s Aid Centre makes lone worker safety a priority
Bury St Edmund’s Women’s Aid Centre was established in 1974 to provide safety and support for women and children experiencing domestic abuse.
Budget cuts vs. lone worker safety systems – what’s a charity to do?
The knock-on effect of the Coalition’s Big Society is that charities and volunteer groups across the UK are picking up the slack where there have been cut backs to public services.
UK solar energy firm chooses Lookout Call to boost lone worker safety
Lightsource Renewable Energy has chosen Lookout Call as its lone worker safety system provider.
RJ Media chooses C3’s multichannel contact centre to enhance live service delivery
RJ Media, the company behind the hugely successful PsychicSofa.com, is investing in a new multi-channel contact centre solution that will enable the business to be more flexible in its service delivery while increasing revenues through incremental billing.
Pembroke College chooses Lookout Call to support Porter team
A Cambridge college has chosen Lookout Call’s lone worker safety system to enhance the safety of its team of Porters.
Newcastle NHS Foundation Trust mitigates lone worker risk with Lookout Call
Newcastle NHS Foundation Trust has chosen Lookout Call as its lone worker safety system provider.
CARDsystems increases investment in C3’s PCI compliant platform
CARDsystems has added C3’s powerful speech recognition to its suite of PCI compliant payment applications.
Top 5 reasons to avoid lone worker safety
Lookout Call has been implementing lone worker safety systems for over a decade. This experience means it has a very good understanding of how businesses view lone worker safety – and the reasons why they may ultimately rule against an automated system. Here are the top five reasons it encounters. Obviously the words head, sand and buried are coming to mind...
C3 offers new customers free review of network environment
IT managers are presented with a choice when deciding on their Unified Communications (UC) deployment strategy: work with their network vendor and implement a complete end to end solution, or select best of breed applications to build their own system.
C3 recognised for outstanding customer service
Computer telephony specialist C3 has once again been recognised for delivering outstanding customer service with a BenchmarQ Diamond Award from QMS International.
The hybrid approach to unified communications in the cloud
Unified Communications (UC) in the cloud has properly arrived, and user demand for access is growing. But what does this mean for organisations that have capital investments in premises PBX equipment and are reluctant to move business-critical services off site?
C3 launches multi-channel contact centre
C3 has launched a converged communication platform designed for businesses operating a multi-channel contact centre.
Buying ‘best of breed’ communications solutions
The benefits of a multi-vendor approach to unified communications
Lookout Call wins Diamond award for customer satisfaction
Lone worker safety specialist, Lookout Call, has once again been recognised for its commitment to customer satisfaction.
C3 now on the cloud
The C3 Apcentia Engine, the core of all C3’s multi-channel communication solutions, is now available as a cloud-based platform.
Firestorm bolsters capacity with C3 Apcentia system upgrade
Interactive TV specialist Firestorm Media has completed a cutting-edge communications upgrade that is designed to accommodate future growth and help attract other development opportunities
Cable & Wireless Communications extends investment in C3 platform with Network Conferencing
Cable & Wireless Communications, one of the world’s leading telecommunications companies, has added C3’s Network Conferencing platform to its existing C3 messaging platform. The company now offers ‘brandable’ conferencing solutions to its customers across the Channel Islands and the Isle of Man.
Lookout Call and Redbrook Communications sign reseller agreement
Lookout Call has signed a reseller agreement with Redbrook Communications to sell its mobile-based lone worker safety system.