Your Role
Building upon your engineering background, you will develop extensive customer relationships, technically qualify opportunities and help drive key projects globally. In addition, you will be an advocate for the customer within Sepura, contributing to Sales/Business Development and Product Management groups.
The role requires an individual who is driven to provide the best customer experience from the initial meeting through requirements capture, solution proposal, demonstration, tendering & closure. It is a hands-on role which requires practical sales engineering skills as well as strategic thinking.
Your Day to Day
Our customer base includes many different industries and markets around the world. Our complete LTE and TETRA solutions have been developed specifically for users in multiple sectors to face their critical communications challenges.
There is no such thing as a typical day here at Sepura. You will be supported by your manager and team, as well as working collaboratively and building strong working relationships with all key internal and external stakeholders across the business. Activities you will be responsible for include:
- Communicate the vision and value of our products to the Sales team and our partners to facilitate the selling process
- Pro-actively identify technical opportunities based upon customer engagement
- Capture and understand customer requirements. Propose technical solutions based therein and construct the internal business case with Product Management
- Answer tenders (RFI/RFP) in a detailed and professional manner
- Perform SWOT analysis on competitor products and prepare tender influencing technical requirements for use in pre-tender actions
- Prepare and deliver solution-based product presentations and demonstrations to customers.
- Execute on customer proof of concepts (POCs).
- Continuously help develop our solutions by providing feedback from the field
- Understand competitor offerings and provide input to the sales team on product positioning and differentiation
- Work with Product Management and Marketing to build on product messaging that sets Sepura products apart from others in the market to give them a unique selling point
- Plan and participate in the launch of new products, internally and externally
- Travel to customer premises globally
- Represent Sepura at customer facing events
This job will involve travel, including internationally, so the successful applicant must have a valid passport and a full driving licence.
Due to the nature of our customer base, the individual may be expected to complete UK Security Clearance (SC) vetting.
What you need to succeed
Qualifications
- Relevant technical degree, HND or demonstrable equivalent experience
- Full driving licence and willingness to travel through sales territory
Essential Experience and Skills
- Proven Pre-sales engineering experience working alongside a sales team
- Demonstrable background in Android, Cloud/SaaS. 4G/5G networks, AWS or Enterprise Mobility Management
- Proven ability to confidently deliver technical presentations and demonstrate equipment to small, medium and large audiences.
- Proven ability to explain and present technical solutions
- Strong track record in relationship-building (internally and externally)
- Affinity to both sales and technology functions
- Strong interpersonal skills with the ability to bond with technical and operational customers up to senior levels
- Proposal and Tender writing experience
- Ability to work independently and under pressure
- Commercial acumen and organisational awareness
- Possess strong organisational and problem-solving skills
- Customer focus and quality of communications is a key attribute
Desirable Experience and Skills
Ideally the candidate will have experience with one or more of the following:
- Extensive practical experience is valued over qualifications
- LMR (TETRA, DMR)
- Experience with Public Safety organisations, System Integrator organisations or MNO’s would be advantageous
- Second or multiple language skills
Benefits
- Flexible working hours
- Pension, dental care and healthcare
- Support of staff wellbeing
- Discounted gym membership
- Subsidised Hub on site restaurant
- Large, free car parking on site with the availability of electric car charging points
- Social events and activities