Assertiveness Skills
Assertiveness is not always about getting your own way, but it is about being able to confidently express your own needs. Learn more about this key skill that can help you to better manage yourself, people and situations.
Business Strategy for the PA
The most successful PAs are able to fully support their management and leadership teams because they have an understanding of business strategy. This half day workshop has been specially designed to provide you with this awareness.
Coaching and Mentoring
Coaching and mentoring, when done well, are excellent ways of developing employees. These learning techniques can expand the skills and knowledge of workers and result in improved performance, as well as boosted confidence.
Developing Resilience
Resilience is the ability to successfully withstand and adapt to challenges and stressors. Developing your resilience skills is essential for your mental and physical health, helping you to stay focused, productive, and positive.
Facilitating Group Dynamics
Gain the skills, tools and confidence needed to facilitate effectively. It is appropriate for anyone who needs to work with groups to achieve change and improve effectiveness.
Improving Personal Impact & Influence
Do you sometimes leave meetings wishing that you had spoken out or had a greater share of the airtime? Recognising that people are different, have you wondered how you can adapt your style of communication to better connect with others?
Learn a consistently effective model of influence that you can deploy when needed.
Minute Taking with Confidence
This course will help you to prepare, produce, and polish meeting minutes and is designed for delegates at all levels. It includes both writing skills and interpersonal techniques. It will also give you the confidence to take control and obtain the information you need to write excellent minutes.
Motivating Yourself and Others
Reflect on what motivates and demotivates you and how this might impact your performance and wellbeing, as well as your career choices and professional development.
Negotiation Skills
Explore the techniques and behaviours used by skilled negotiators and understand the importance of developing a sound negotiation strategy.
Think Before You Speak
Respond in the moment with confidence and credibility, every time. This course is about building or developing the skill of being able to respond effectively, in real time, to any and every question or challenge thrown at you, however unexpected.
Time Management
Time is one of the most important assets at work and everyone has a responsibility to ensure it is well managed. This course will enable you to develop strategies and techniques that work for you as an individual to bring about real, sustainable change and help you organise yourself to be more effective.
Train the Trainer
Effective training leads to increased productivity, improved quality of work and better performance. This workshop is ideal for anyone who wants to run training sessions or teach skills to their team members and colleagues.
Unconscious Bias
Unconscious biases can unknowingly affect our attitudes, behaviours and decision-making. Raising self-awareness, and understanding our own unconscious biases, means that we can consider situations more objectively and make more accurate decisions.